E-commerce Security Blog
Latest Insights & Updates
Stay ahead of AI threats with our deep dives into prompt engineering and guardrail strategies.
The Multi-language Liability: Why Your Webshops Bot Shouldn't Speak Every Language
Stop your AI from burning tokens in languages you don’t support. Learn how Language Gating prevents customer confusion and secures your bot against dangerous "thin-language" jailbreak exploits.
How to Stop Your AI Chatbot From Mentioning Competitors
Your customer is one question away from buying — then your chatbot launches into a glowing review of your biggest competitor. This isn't a glitch; it's how AI is trained. LLMs are designed to be accurate and comprehensive, not loyal. Find out why negative prompt instructions can't stop brand leakage, and how middleware guardrails intercept competitor mentions before the AI ever gets the chance to answer.
How to Prevent Your AI Chatbot From Giving Unauthorized Discounts
Woke up to 50 orders with a 90% discount applied? You're not alone. AI chatbots are trained to be helpful — and that helpfulness can be exploited. Standard system prompt instructions won't stop determined bargain hunters. Find out why "just telling it no" fails, and how a deterministic guardrail layer is the only reliable fix for protecting your store's margins.